The concept of the Center for Learning Innovations and Customized Knowledge Solutions (CLICKS) has primarily been developed in response to ever increasing demands from educational institutions to drive academic excellence while remaining competitive through offering creative, customized and on-demand knowledge solutions. CLICKS develops a unique expertise in supporting individuals’ academic learning life-cycle from the outset to the post-graduate development phase relying on the latest developments and trends in higher education including the use of technology-based solutions and supports. CLICKS is structured in such a flexible manner that it is perfectly compatible with the most popular way of education including traditional based learning, blended learning and full fledge online learning. CLICKS offers a rich portfolio of diverse but interrelated areas. The Center deals with the important subject of accreditation in a holistic manner by dealing with all key phases related to readiness, planning, self-assessment, submission, preparation for the visit and closure of accreditation teams’ recommendations for improvement while ensuring that the institution as a whole benefits from the experience. CLICKS also covers the area of Quality Assurance as a mindset and a pervasive system that drives institutional academic excellence. One core area that the Center offers expertise in is learning and teaching from the point of view of smart strategies and innovative thinking. Aspects related to how policies and strategies can drive the vision of an academic institutions are also supported b the Center through its international partnerships and offices, CLICKS conducts pioneering research and has the ability to develop “know-how” that drives excellence. Lastly and also importantly, CLICKS offer expertise in capacity and capability building for the delivery and sustainability of academic excellence. CLICKS has positioned itself to provide international support to Institutions of Learning and Education in a border less and seamless fashion. The commoditization of education not just from the point of view of content but also, from pedagogical and technology related aspects, means that the Center can help replenish international requirements through constant innovations and the provision of suitable knowledge solutions, for the required purpose and the context which they aim to serve. Globalization means that the provision of Learning and Education support has to be balanced to emphasize both of scope of offerings (Value Proposition) but also the scale of the Higher Education Market which is very significant. For this reason, CLICKS has positioned itself through the creation of international hubs so that it can reach out and render value in a meaningful manner. Through its European base, CLICKS has access to significant expertise in driving innovations in modern education delivery, the role of technology-based learning and key providers of pioneering methods and applications in this context and also the support that CLICKS can provide its global customers in terms of support, mentorship and guidance, knowledge transfer etc. The office of CLICKS in Malaysia is aimed on the long run at covering South East Asia, East Asia, Asia (main areas). The Center will support the establishment and nurturing of new institutions and will also help steer the maturity of existing ones that aspire to become world class. The philosophy of CLICKS is to provide sustainable education through innovative thinking, knowledge customized solutions, effective transfer mechanisms, mentorship and guidance on a continuous basis through partnership and relationship building. CLICKS will also focus on capability and capacity building for supporting the long term sustainable means for delivering high quality education and offering customized and suitable learning opportunities.
