Urban Tails Pet Resort

Accommodation

Our suites offer your pet the luxury they deserve while they are staying away from home:

- Junior Suite

- Deluxe Suite with plasma TV & garden view

- Urban Suite with plasma TV, web cam & garden view

- Royal Suite with a personal butler service, plasma TV & web cam

All our suites have raised beds for added comfort.

Comfort

The resort has epoxy floors throughout along with an advanced, air exchange system to eliminate odours and germs

There is a special design layout of private suites and play areas to reduce noise and minimize stress
We guarantee that our facilities and individual suites are cleaned on an on-going basis by our dedicated cleaners whenever necessary. All rooms have unlimited room refresh and undergo a deep cleaning in between stays

We have a staff to pet ratio of 8:1 so that every pet will get individual time and be cared for, loved and cuddled like they are at home.

Safety
We operate a strict vaccination policy to ensure your pet remains safe and healthy

We have on-call veterinary services for all our guests

Security cameras are in operation throughout the resort

Regular Municipality inspections and visits ensure the premises is always kept at a high standard
Well Being
All our suites overlook an indoor oasis with fountains and plenty of greenery

We have a fully equipped indoor gym for your pet to increase their fitness and agility

Classical music will be played in communal areas during the day to promote calmness

Overweight dogs can come to doggie boot camp to lose weight, tone up or just enjoy exercising and socialising with other like-minded canines

A manager or senior team member will personally call you after your pet's first visit to make sure your pet had a wonderful stay